Privacy Policy

Effective date: August 14, 2026

Halo Carpet & Upholstery Cleaning ("Halo," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through www.donebyhalo.com (the "Site"), how we use and share it, and the choices you have. By using the Site or submitting our form, you agree to this Policy.

Who we are

Halo Carpet & Upholstery Cleaning provides carpet and upholstery cleaning services in Las Vegas, Nevada and surrounding areas.
Email: service@donebyhalo.com · Phone: (702) 561-1249

Information we collect

Information you give us. When you complete our quote form, we collect your name, phone number, email address, and the service you're interested in. If you call, text, or email us, we collect what you choose to share.

Information collected automatically. When you visit the Site, cookies and similar technologies may collect your IP address, device and browser type, pages viewed, referring page, and interactions such as submitting the form.

We do not intentionally collect Social Security numbers or payment card numbers through the Site. Payment for services is arranged directly (Zelle, Cash App, Venmo, card, cash, or check) and is not processed on this Site.

How we use your information

• Respond to your request, prepare a quote, and schedule and perform services;
• Contact you about your appointment, including confirmation messages;
• Operate, maintain, and improve the Site;
• Measure and improve our advertising and understand which campaigns bring customers;
• Keep records and comply with legal obligations.

Cookies and tracking technologies

The Site uses cookies and similar technologies for functionality, analytics, and advertising, including:

• Meta Pixel (Facebook/Instagram) — measures ad performance and website actions such as page views and form submissions.
• HubSpot — powers our contact form and customer records, acting as our service provider.
• Website analytics (such as Google Analytics or Microsoft Clarity) — may be used to understand Site usage.

You can control cookies through your browser settings and opt out of interest-based advertising as described below.

How we share information

We do not sell your personal information for money. We share it only as follows:

• Service providers who help us operate, such as HubSpot (CRM and forms) and our website host;
• Advertising and analytics partners, such as Meta and Google, which receive certain online-activity data through their cookies/pixels so we can measure and target advertising. Under some U.S. state laws this may be considered "sharing" for targeted advertising, and you may opt out (see below);
• Legal and safety reasons, when required by law or to protect our rights and users;
• Business transfers, in connection with a merger, acquisition, or sale of assets.

Your choices and rights

• Marketing opt-out. To stop marketing calls, texts, or emails, reply STOP, use the unsubscribe link, or email service@donebyhalo.com.
• Nevada residents. Nevada law (NRS 603A) lets Nevada consumers submit a verified request to opt out of the "sale" of certain covered information. To do so, email service@donebyhalo.com with the subject "Nevada Opt-Out."
• Interest-based advertising. Adjust ad preferences in your Meta and Google account settings, and use industry opt-outs at optout.aboutads.info and youradchoices.com.
• Browser controls. Most browsers let you block or delete cookies; blocking cookies may affect Site functionality.

Data retention

We keep your information for as long as needed to respond to your request, provide services, maintain business records, and comply with legal obligations, then delete or de-identify it.

Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 16.

Third-party links

The Site may link to third-party websites. We are not responsible for their privacy practices; please review their policies separately.

Changes to this Policy

We may update this Policy from time to time. The "Effective date" above shows the latest revision, and material changes will be posted on this page.

Contact us

Questions about this Policy or your information:
Halo Carpet & Upholstery Cleaning — service@donebyhalo.com — (702) 561-1249 — Las Vegas, NV